ADVANCED // MULTI DOMAIN
MODULE 14 // OPERATIONS

Operations Excellence.

Operate multi-domain deployments efficiently.

OPERATIONAL STRATEGY

Multi-domain operations require unified processes with domain-specific considerations. One team operating multiple domains is more efficient than separate teams, but requires clear procedures.

SLA management: different domains have different availability and response time requirements. Meet domain-specific SLAs while optimizing shared resources.

Incident management: clear escalation for domain-specific impacts, cross-domain incident coordination, and domain-specific runbooks.

UNIFIED MONITORING

Single pane of glass across domains. Domain-specific views and alerts as needed.

VISIBILITY

DOMAIN SLAS

Different SLAs per domain. Prioritize resources based on domain requirements.

PRIORITIZATION

CROSS-DOMAIN INCIDENTS

Coordinate response when issues affect multiple domains. Clear communication and escalation.

COORDINATION

SHARED CAPACITY

Optimize resource utilization across domains. Avoid silos that waste capacity.

EFFICIENCY
KNOWLEDGE CHECK // Q14
How should incident priority be determined in multi-domain operations?